Customer Support

We are here to help you!

Customer Support

What should I expect on my first Suncoast Broadband bill?
We bill for services one month in advance, so your first bill will include charges for the first month of services and any one time account activation fees (if applicable)
How can I change/ update my method of payment?
To update or change your method of payment, you can call our Customer Support team at 888-295-3424 or login in your My Account portal.
How can I upgrade or downgrade my service?
You can change your service package at any time. To change your service, call 1-888-295-3424 or click here to email our customer care team.
How can I pay my bill online?
To pay your bill online, log in to your My Account portal.
What are the package options in my location?
Available plans are based on your distance from our tower sites. Click here to have an agent contact you about what plans are available.
Can I put my Suncoast Broadband account on hold in the summer?
Suncoast allows customers to put their Internet access account on hold for up to 6 months. A $30 reconnection will apply upon reconnection.
Now Serving The Following Towns

Design by: dystrick